Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. Using a specific example from your work history, talk about a specific time where you had to go the extra mile as part of a team to make a project or task a success. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. Interview questions and answer examples and any other content may be used else where on the site. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". If you can add in a little bit more about your education, that would round out your answer nicely. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. The staff wanted to start double-booking patient time slots. If possible, avoid extreme responses that include speaking negatively of others or naming people. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. I carry around a notebook and write down important facts if I think there is a chance I will forget them. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. It sounds like you have a very full personal life, with a fantastic work/life balance. When I hit my 20's, it was so important to me to learn about other cultures. Talk to your interviewer about a time when have had to adjust to changes on the job. I took these methods and incorporated them into our setting. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. ", "Once I was filling a prescription for 90 days 90 tablets. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". Does it help you build trusting relationships with community members? They want to know that your passions align well with what Kaiser Permanente is offering. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. One of the toughest parts of communication can be delivering bad news to people with whom you work. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. List several ways that you receive your industry knowledge and stay on top of trends. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. Second, I want to be the best at what I do. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. We will see how stellar my skills are after that course! Excellent! This is a personal and caring approach. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. Some patients need a lot of attention; some want less, and some need boundaries. In the end, we awarded those with perfect attendance a $600 bonus. Have a question or concern? I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. It has kaiser questions . I get along well with others and work well as a team.". This organization includes my scheduling, paperwork, and more. By consistently rejuvenating in this way, I can give even more energy when I am at work. We wanted to create a resolution with this person. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. Maybe you can see opportunity when others can only focus on the issue. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. Also, avoid telling the interviewer that you get along with everyone all the time. Learn more here. Kaiser Permanente is 100% focused on the service that they provide to their patients. Also, I am organized, bilingual, and I have pharmaceutical knowledge. Explore. These are exactly the steps that an interviewer would be looking for. Asked November 29, 2021 Discuss the ways that you would build strong and healthy relationships if hired. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. Wonderful! The sheer size of Kaiser Permanente makes them a very culturally diverse organization. 1 / 41. For example - Does your ability to calmly share facts with empathy and answer any follow-up questions help patients relax and adapt to the change in their situation? One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. Reiterate to your interviewer that you are aware of the stressors that come with this role. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. This sounds like a very collaborative workplace. Contact us here. "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. I am warm-hearted, responsive to my patients' needs, and always empathetic to others. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. "In my current role there is a lot of staff turnover when it comes to our management team. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. It's great that you are working on asking for help from a variety of people when needed. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Browse questions (57) Ask a question. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. Good answer! 57 questions about Interviews at Kaiser Permanente. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. I am an attentive listener and a compassionate caregiver. My ideal environment is organized, collaborative, positive, energetic, and encouraging. My weakness is taking on too much and not delegating. It seems you would be a wonderful teammate to have around. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. Discuss how you can thrive in this role, even during the most stressful times. Nice work! Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". I'm a good listener, and my coworkers and patients like that about me. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. In addition to this podcast, I also subscribe to a couple of industry blogs. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. We did that twice a week, and it completely solved our scheduling problem. "I am usually the 'ideas person' in team projects. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments.

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