Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Ripoff Report Needs Your Help! Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Job Description & How to Apply Below. Harris County Toll Road Authority United States employs 171 employees. Phone Numbers. 3,107,130 Active TxTags as of March 1, 2023. Houston, Texas 77021 doxo is not an affiliate of Harris County Toll Road Authority. You can pay for a Toll Violation Invoice you received in the mail online. BLUERIDGE TRANSPORTATION GROUP, LLC 1485. Very friendly employees easy to communicate with and have questions answered. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Purchase your BancPass Toll Sticker online or at participating retailers. Place/answer phone calls to the customer answering EZ Tag questions. For example, if a User wants to reload $20, the User will be charged $22. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. This Is How You Can Easily Access The www hctra org login. color: #fff; Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. See all the best ways overall to get in contact with EZ TAG ASAP. } border-color: #376d7d; Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Find information on toll roads, closures, and rates. If i have to pay somthing place contact me. I dont want to contineue with the service In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Available Seven Days a Week . The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. } background-color: #203f48; You may also call 866-978-5061 during normal business hours. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. .hmg-jb .apply-progress-bar li.active > a, Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Why isnt my app updating my tolls? No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. . Saturday 8:00 AM to 4:30 PM. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. window.location = location.href.replace(/^http:/, 'https:'); - Leading role in assigning and receiving I.T. They found me something that really suited my personality and the type of work I like and they found it fast! Login - Harris County Toll Road Authority Learn about doxo and how we protect users' payments. download the app and log into your account using the same username and password Occasional ability to work extended hours to accommodate case load demands. background-color: #376d7d; Contact Us. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. 1 follower 1 connection. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . How do I contact customer service? Contact Phone. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. The best way to manage your account is by downloading the app. .script("/js/nouislider.min.js").wait() BancPass service fees may also apply. Published on: May 6, 2020. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Learn more in our Cookie Policy. Use the EZ TAG lanes today! Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Pay and Career. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Also note in the email your BancPass Toll Sticker number. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. W. Experience in a law office, collections environment, or tax office preferred. You can email [email protected] or call Customer Service 866-978-5061 Monday Friday during normal business hours. Houston, TX 77040. Users can view their account balance via the BancPass phone app. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Reveal contacts of top Harris County Toll Road Authority managers and employees. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Harris County Toll Road Authority has 1.5 stars. More Harris County Toll Road Authority FAQs. Overview of CSC complaint handling. Out-of-state license plate transactions may take up to 30 days to post online. Please be ready to provide the vehicle . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! 10 followers 10 connections. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Join to view profile . Simply call the customer service department at 866-978-5061. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . If you need assistance, please contact Customer Service. Managing your EZ TAG account just got easier. Support Phone. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. [email protected]: Jamela Tatum: Customer Service Representative: Texas, USA [email protected]: Dan Surowiec: Senior QA Consultant: Texas, USA [email protected]: Bernadette Gaston: Supervisor: Texas . For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA Harris County Toll Road Authority. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. 281-875-EASY (3279) Roadside Assistance. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Must be able to adapt to dynamic, quickly changing telecommunications environment. Unfortunately, you can only buy them at state stores or order them online. Wasn't able to add my car due to an unspecified error. | Dairy Ashford 1 shift and 3rd shifts are available. This is not an error with the BancPass system. The information is transmitted to the Toll Operators Back Office or processing center. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. var jb_url_lower = jb_url.toLowerCase(); Houston, Texas, United States. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. What If I have a violation or pay-by-mail notice in the mail? Join to view profile Harris County Toll Road Authority . when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . ENGLISH. .hmg-jb-panel-body { } First, please verify that your account was in good-standing at the time of the invoice of violation. Jan 2023 - Present2 months. 2277 Plaza Drive, Suite 600 . Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. I have worked here for over 3 years and I have the utmost love and appreciation for this company. You may visit their website or send an email request by clicking HCTRA Email Support. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. document.write("